Frequently Asked Questions
Q: Where can I find more information about the organizations and agencies that comprise Public Safety?
A: To learn more about the portfolio agencies and organizations that comprise Public Safety Canada and its programs and services, please visit the About Us page.
A: To safeguard your online activities from potential viruses and unauthorized intruders, visit www.getcybersafe.gc.ca.
A: For information about how to prepare your home and your family for emergencies, visit GetPrepared.ca.
A: If you are planning a trip domestically or abroad, you should contact your travel carrier (airline, train or other) for information on required documents. In addition, you can visit Passport Canada's website at https://www.canada.ca/en/immigration-refugees-citizenship/services/canadian-passports.html to learn more.
A: The National Crime Prevention Centre takes a proactive approach to prevent and reduce crime in our communities. For more information, visit the National Crime Prevention Centre page.
A: The Cross-Cultural Round Table on Security is a key element in Canada's national security policy. Visit the Cross-Cultural Roundtable on Security page for more information on how this program works in various communities across the country.
A: For information on immigration and Canadian citizenship, consult www.cic.gc.ca.
A: For information about emergency management services in your province, consult the respective provincial Emergency Management Office:
Alberta Emergency Management Agency
Telephone: (780) 422-9000 / Toll-free: 310-0000
Emergency Management BC
Telephone: (250) 952-4913 / Emergency: 1-800-663-3456
Manitoba Emergency Measures Organization
Telephone: (204) 945-4772 / Toll-free: 1-888-267-8298
New Brunswick Emergency Measures Organization
Telephone: (506) 453-2133 / Toll-free 24 Hour line: 1-800-561-4034
Newfoundland and Labrador
Newfoundland and Labrador Fire and Emergency Services
Telephone: (709) 729-3703
Northwest Territories Emergency Management Organization
Telephone: (867) 873-7538 / 24 Hour line: (867) 920-2303
Nova Scotia Emergency Management Office
Telephone Toll-free 24 Hour line: 1-866-424-5620
Nunavut Emergency Management
Telephone: (867) 975-5403 / Toll-free 24 Hour line: 1-800-693-1666
Office of the Fire Marshal and Emergency Management
Telephone: (647) 329-1100 / Toll-free 24 Hour line: 1-800-565-1842
Prince Edward Island
Prince Edward Island Emergency Measures Organization
Telephone: (902) 894-0385 / After hours: (902) 892-9365
Quebec – Ministère de la sécurité publique
Telephone (toll-free): 1-866-644-6826
General information (Services Québec): 1-877-644-4545
Saskatchewan Emergency Management Organization
Telephone: (306) 787-9563
Yukon Emergency Measures Organization
Telephone: (867) 667-5220
Toll free (within the Yukon): 1-800-661-0408
A: If you want to report a suspected fraud or scam, or to find out how to protect yourself against fraud, contact the Canadian Anti-Fraud Centre.
Q:Respond to a call from Public Safety Canada or the Canadian Cyber Incident Response Centre (CCIRC) wanting to access my computer.
A: These callers do not represent the Government of Canada. If you get such a call, hang up. Never give remote access to your computer in response to an unsolicited call. For more information, visit Get Cyber Safe's Fraudulent Calls page.
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