Online Reporting offers citizens the possibility of filing a police report online. Only certain property offences are admissible, such as simple thefts, simple mischief and lost property. Occurrences related to personal identification, and therefore information-sensitive material, such as passports, citizenship cards, licence plates, etc., are not admissible.
The key objectives were as follows:
M-IRIS project, Technologies Division
Pascal Lacquement firstname.lastname@example.org
This initiative has been in place since September 23, 2013.
The main goal was to free up police officers from administrative tasks so that they would have more time to be out on patrol. Before this initiative, these types of reports were taken by police officers and civilians via telephone. Now, staff validate these reports online.
The costs associated with implementation were for software acquisition and five years of post-implementation support, and human resources.
Tests were done by the police officers who were taking reports via telephone, and then the initiative was implemented.
The initiative achieved all the key objectives. The SPVM is running a pilot whereby simple "hit-and-run accident" and "missing person" reports from certain institutions, such as hospitals, can be added. It will also be adding types of property offence reports.
The key messages were as follows:
The outcomes were the following: