Service Standards for Transfer Payment Programs
A service standard is a public commitment to a measurable level of performance that clients can expect under normal circumstances. Public Safety Canada (PS) has established services standards for all of its transfer payment programs.*
PS is committed to adhering to the following transfer payment service standards:
- Acknowledging the receipt of a funding request within 15 business days with the target set at 92% for achieving this standard
- Communicating a funding decision within 30 weeks of receiving a complete application with the target set at 95% for achieving this standard
- Issuing a payment following receipt of all required documentation within 30 business days with the target set at 80% for achieving this standard
For more information about PS service standards, or to discuss any concerns you may have, please contact your regional office or program sector.
Transfer Payments' Service Standard Results
Public Safety Canada (PS) is committed to reporting on service standards for its transfer payment programs on a semi-annual basis. Results from this reporting period are as follows:
For the period of April 1, 2020 to March 31, 2021
Acknowledging the receipt of a funding request: 15 Business days
Results: 99% of all proposals were acknowledged within 15 business days
Communicating a funding decision after receiving a completed application is submitted: 30 Weeks
Results: 98% of all funding decisions were communicated within 30 weeks
Issuing a payment following receipt of all required documentation: 30 Business days
Results: 85% of all payment requests were sent within 30 business days
- Aboriginal Community Safety Development Contribution Program
- Avalanche Canada
- Biology Casework Analysis Contribution Program
- Canada Strong Campaign Contribution Program
- Community Resilience Fund
- Contribution Program to Combat Serious and Organized Crime
- COSPAS-SARSAT Secretariat Contribution Program
- Crime Prevention Action Fund
- Cyber Security Cooperation Program**
- Drug Impaired Driving Initiatives
- Emergency Management Public Awareness Contribution Program
- First Nations Policing Program
- Funding for First Nation and Inuit Policing Facilities
- Guns and Gangs Violence Action Fund**
- Heavy Urban Search and Rescue Program
- International Association of Fire Fighters
- Major International Events Security Cost Framework
- Memorial Grant Program for first responders
- Nation’s Capital Extraordinary Policing Costs Program
- National Disaster Mitigation Program
- National Flagging System
- National Voluntary Organizations
- Northern and Aboriginal Crime Prevention Fund**
- Policy Development Contribution Program
- Search and Rescue New Initiatives Fund**
- Search and Rescue Volunteer Association of Canada Contribution Program
- Security Infrastructure Program**
- Supporting the Readiness of the Canadian Red Cross for Urgent Relief Efforts Related to Covid-19 and Upcoming Flood and Fire Seasons
- Workers Compensation Program**
- Youth Gang Prevention Fund
Aboriginal Community Safety Development Contribution Program
For the period of April 1, 2020 to March 31, 2021
Acknowledging the receipt of a funding request: 15 Business days
Results: 100% of all proposals were acknowledged within 15 business days.
Communicating a funding decision after receiving a completed application is submitted: 30 Weeks
Results: 100% of all funding decisions were communicated within 30 weeks.
Issuing a payment following receipt of all required documentation: 30 Business days
Results: 93.8% of all payment requests were sent within 30 business days.
Avalanche Canada
For the period of April 1, 2020 to March 31, 2021
Acknowledging the receipt of a funding request: 15 Business days
Results: This service standard was not applicable during the reporting period.
Communicating a funding decision after receiving a completed application is submitted: 30 Weeks
Results: This service standard was not applicable during the reporting period.
Issuing a payment following receipt of all required documentation: 30 Business days
Results: This service standard was not applicable during the reporting period.
Biology Casework Analysis Contribution Program
For the period of April 1, 2020 to March 31, 2021
Acknowledging the receipt of a funding request: 15 Business days
Results: 100% of all proposals were acknowledged within 15 business days.
Communicating a funding decision after receiving a completed application is submitted: 30 Weeks
Results: 100% of all funding decisions were communicated within 30 weeks.
Issuing a payment following receipt of all required documentation: 30 Business days
Results: This service standard was not applicable during the reporting period.
Canada Strong Campaign Contribution Program
For the period of April 1, 2020 to March 31, 2021
Acknowledging the receipt of a funding request: 15 Business days
Results: This service standard was not applicable during the reporting period.
Communicating a funding decision after receiving a completed application is submitted: 30 Weeks
Results: This service standard was not applicable during the reporting period.
Issuing a payment following receipt of all required documentation: 30 Business days
Results: 100% of all payment requests were sent within 30 business days.
Community Resilience Fund
For the period of April 1, 2020 to March 31, 2021
Acknowledging the receipt of a funding request: 15 Business days
Results: 100% of all proposals were acknowledged within 15 business days.
Communicating a funding decision after receiving a completed application is submitted: 30 Weeks
Results: This service standard was not applicable during the reporting period.
Issuing a payment following receipt of all required documentation: 30 Business days
Results: 84.6% of all payment requests were sent within 30 business days.
Contribution Program to Combat Serious and Organized Crime
For the period of April 1, 2020 to March 31, 2021
Acknowledging the receipt of a funding request: 15 Business days
Results: 100% of all proposals were acknowledged within 15 business days.
Communicating a funding decision after receiving a completed application is submitted: 30 Weeks
Results: 100% of all funding decisions were communicated within 30 weeks.
Issuing a payment following receipt of all required documentation: 30 Business days
Results: 96.2% of all payment requests were sent within 30 business days.
COSPAS-SARSAT Secretariat Contribution Program
For the period of April 1, 2020 to March 31, 2021
Acknowledging the receipt of a funding request: 15 Business days
Results: This service standard was not applicable during the reporting period.
Communicating a funding decision after receiving a completed application is submitted: 30 Weeks
Results: This service standard was not applicable during the reporting period.
Issuing a payment following receipt of all required documentation: 30 Business days
Results: 100% of all payment requests were sent within 30 business days.
Crime Prevention Action Fund
For the period of April 1, 2020 to March 31, 2021
Acknowledging the receipt of a funding request: 15 Business days
Results: 100% of all proposals were acknowledged within 15 business days.
Communicating a funding decision after receiving a completed application is submitted: 30 Weeks
Results: 100% of all funding decisions were communicated within 30 weeks.
Issuing a payment following receipt of all required documentation: 30 Business days
Results: 87.1% of all payment requests were sent within 30 business days.
Cyber Security Cooperation Program **
For the period of April 1, 2020 to March 31, 2021
Acknowledging the receipt of a funding request: 15 Business days
Results: 100% of all proposals were acknowledged within 15 business days.
Communicating a funding decision after receiving a completed application is submitted: 30 Weeks
Results: 100% of all funding decisions were communicated within 30 weeks.
Issuing a payment following receipt of all required documentation: 30 Business days
Results: 66.7% of all payment requests were sent within 30 business days. **
Drug Impaired Driving Initiatives
For the period of April 1, 2020 to March 31, 2021
Acknowledging the receipt of a funding request: 15 Business days
Results: This service standard was not applicable during the reporting period.
Communicating a funding decision after receiving a completed application is submitted: 30 Weeks
Results: This service standard was not applicable during the reporting period.
Issuing a payment following receipt of all required documentation: 30 Business days
Results: 93.1% of all payment requests were sent within 30 business days.
Emergency Management Public Awareness Contribution Program
For the period of April 1, 2020 to March 31, 2021
Acknowledging the receipt of a funding request: 15 Business days
Results: This service standard was not applicable during the reporting period.
Communicating a funding decision after receiving a completed application is submitted: 30 Weeks
Results: This service standard was not applicable during the reporting period.
Issuing a payment following receipt of all required documentation: 30 Business days
Results: 100% of all payment requests were sent within 30 business days.
Funding for First Nations and Inuit Policing
For the period of April 1, 2020 to March 31, 2021
Acknowledging the receipt of a funding request: 15 Business days
Results: 95.5% of all proposals were acknowledged within 15 business days.
Communicating a funding decision after receiving a completed application is submitted: 30 Weeks
Results: 100% of all funding decisions were communicated within 30 weeks.
Issuing a payment following receipt of all required documentation: 30 Business days
Results: 88.7% of all payment requests were sent within 30 business days.
Funding for First Nations and Inuit Policing Facilities
For the period of April 1, 2020 to March 31, 2021
Acknowledging the receipt of a funding request: 15 Business days
Results: 100% of all proposals were acknowledged within 15 business days.
Communicating a funding decision after receiving a completed application is submitted: 30 Weeks
Results: 100% of all funding decisions were communicated within 30 weeks.
Issuing a payment following receipt of all required documentation: 30 Business days
Results: 81.8% of all payment requests were sent within 30 business days.
Guns and Gangs Violence Action Fund **
For the period of April 1, 2020 to March 31, 2021
Acknowledging the receipt of a funding request: 15 Business days
Results: 100% of all proposals were acknowledged within 15 business days.
Communicating a funding decision after receiving a completed application is submitted: 30 Weeks
Results: 100% of all funding decisions were communicated within 30 weeks.
Issuing a payment following receipt of all required documentation: 30 Business days
Results: 75% of all payment requests were sent within 30 business days. **
Heavy Urban Search and Rescue Program
For the period of April 1, 2020 to March 31, 2021
Acknowledging the receipt of a funding request: 15 Business days
Results: 100% of all proposals were acknowledged within 15 business days.
Communicating a funding decision after receiving a completed application is submitted: 30 Weeks
Results: This service standard was not applicable during the reporting period.
Issuing a payment following receipt of all required documentation: 30 Business days
Results: 100% of all payment requests were sent within 30 business days.
International Association of Fire Fighters
For the period of April 1, 2020 to March 31, 2021
Acknowledging the receipt of a funding request: 15 Business days
Results: This service standard was not applicable during the reporting period.
Communicating a funding decision after receiving a completed application is submitted: 30 Weeks
Results: This service standard was not applicable during the reporting period.
Issuing a payment following receipt of all required documentation: 30 Business days
Results: 100% of all payment requests were sent within 30 business days.
Major International Events Security Cost Framework
For the period of April 1, 2020 to March 31, 2021
Acknowledging the receipt of a funding request: 15 Business days
Results: This service standard was not applicable during the reporting period.
Communicating a funding decision after receiving a completed application is submitted: 30 Weeks
Results: This service standard was not applicable during the reporting period.
Issuing a payment following receipt of all required documentation: 30 Business days
Results: This service standard was not applicable during the reporting period.
Memorial Grant Program for first responders
For the period of April 1, 2020 to March 31, 2021
Acknowledging the receipt of a funding request: 15 Business days
Results: 100% of all proposals were acknowledged within 15 business days.
Communicating a funding decision after receiving a completed application is submitted: 30 Weeks
Results: 100% of all funding decisions were communicated within 30 weeks.
Issuing a payment following receipt of all required documentation: 30 Business days
Results: 100% of all payment requests were sent within 30 business days.
Nation’s Capital Extraordinary Policing Costs Program
For the period of April 1, 2020 to March 31, 2021
Acknowledging the receipt of a funding request: 15 Business days
Results: 100% of all proposals were acknowledged within 15 business days.
Communicating a funding decision after receiving a completed application is submitted: 30 Weeks
Results: 100% of all funding decisions were communicated within 30 weeks.
Issuing a payment following receipt of all required documentation: 30 Business days
Results: 100% of all payment requests were sent within 30 business days.
National Disaster Mitigation Program
For the period of April 1, 2020 to March 31, 2021
Acknowledging the receipt of a funding request: 15 Business days
Results: 92.9% of all proposals were acknowledged within 15 business days.
Communicating a funding decision after receiving a completed application is submitted: 30 Weeks
Results: 100% of all funding decisions were communicated within 30 weeks.
Issuing a payment following receipt of all required documentation: 30 Business days
Results: 30.1% of all payment requests were sent within 30 business days.
National Flagging System
For the period of April 1, 2020 to March 31, 2021
Acknowledging the receipt of a funding request: 15 Business days
Results: This service standard was not applicable during the reporting period.
Communicating a funding decision after receiving a completed application is submitted: 30 Weeks
Results: This service standard was not applicable during the reporting period.
Issuing a payment following receipt of all required documentation: 30 Business days
Results: 100% of all payment requests were sent within 30 business days.
National Voluntary Organizations
For the period of April 1, 2020 to March 31, 2021
Acknowledging the receipt of a funding request: 15 Business days
Results: This service standard was not applicable during the reporting period.
Communicating a funding decision after receiving a completed application is submitted: 30 Weeks
Results: This service standard was not applicable during the reporting period.
Issuing a payment following receipt of all required documentation: 30 Business days
Results: 100% of all payment requests were sent within 30 business days.
Northern and Aboriginal Crime Prevention Fund **
For the period of April 1, 2020 to March 31, 2021
Acknowledging the receipt of a funding request: 15 Business days
Results: 100% of all proposals were acknowledged within 15 business days.
Communicating a funding decision after receiving a completed application is submitted: 30 Weeks
Results: 100% of all funding decisions were communicated within 30 weeks.
Issuing a payment following receipt of all required documentation: 30 Business days
Results: 60% of all payment requests were sent within 30 business days. **
Policy Development Contribution Program
For the period of April 1, 2020 to March 31, 2021
Acknowledging the receipt of a funding request: 15 Business days
Results: 100% of all proposals were acknowledged within 15 business days.
Communicating a funding decision after receiving a completed application is submitted: 30 Weeks
Results: 100% of all funding decisions were communicated within 30 weeks.
Issuing a payment following receipt of all required documentation: 30 Business days
Results: 90% of all payment requests were sent within 30 business days.
Search and Rescue New Initiatives Fund **
For the period of April 1, 2020 to March 31, 2021
Acknowledging the receipt of a funding request: 15 Business days
Results: 100% of all proposals were acknowledged within 15 business days.
Communicating a funding decision after receiving a completed application is submitted: 30 Weeks
Results: 100% of all funding decisions were communicated within 30 weeks.
Issuing a payment following receipt of all required documentation: 30 Business days
Results: 79.4% of all payment requests were sent within 30 business days. **
Search and Rescue Volunteer Association of Canada Contribution Program
For the period of April 1, 2020 to March 31, 2021
Acknowledging the receipt of a funding request: 15 Business days
Results: 100% of all proposals were acknowledged within 15 business days.
Communicating a funding decision after receiving a completed application is submitted: 30 Weeks
Results: 100% of all funding decisions were communicated within 30 weeks.
Issuing a payment following receipt of all required documentation: 30 Business days
Results: 100% of all payment requests were sent within 30 business days.
Security Infrastructure Program **
For the period of April 1, 2020 to March 31, 2021
Acknowledging the receipt of a funding request: 15 Business days
Results: 97.4% of all proposals were acknowledged within 15 business days.
Communicating a funding decision after receiving a completed application is submitted: 30 Weeks
Results: 66.7% of all funding decisions were communicated within 30 weeks.
Issuing a payment following receipt of all required documentation: 30 Business days
Results: 58% of all payment requests were sent within 30 business days. **
Supporting the Readiness of the Canadian Red Cross for Urgent Relief Efforts Related to Covid-19 and Upcoming Flood and Fire Seasons
For the period of April 1, 2020 to March 31, 2021
Acknowledging the receipt of a funding request: 15 Business days
Results: 100% of all proposals were acknowledged within 15 business days.
Communicating a funding decision after receiving a completed application is submitted: 30 Weeks
Results: 100% of all funding decisions were communicated within 30 weeks.
Issuing a payment following receipt of all required documentation: 30 Business days
Results: 100% of all payment requests were sent within 30 business days.
Workers Compensation Program **
For the period of April 1, 2020 to March 31, 2021
Acknowledging the receipt of a funding request: 15 Business days
Results: This service standard was not applicable during the reporting period.
Communicating a funding decision after receiving a completed application is submitted: 30 Weeks
Results: This service standard was not applicable during the reporting period.
Issuing a payment following receipt of all required documentation: 30 Business days
Results: 50% of all payment requests were sent within 30 business days. **
Youth Gang Prevention Fund
For the period of April 1, 2020 to March 31, 2021
Acknowledging the receipt of a funding request: 15 Business days
Results: This service standard was not applicable during the reporting period.
Communicating a funding decision after receiving a completed application is submitted: 30 Weeks
Results: This service standard was not applicable during the reporting period.
Issuing a payment following receipt of all required documentation: 30 Business days
Results: 86.2% of all payment requests were sent within 30 business days.
* The Disaster Financial Assistance Arrangements are excluded
** Due to low volume of payment, program vulnerable in meeting the departmental target.- Date modified: