Résumé
This humorous dramatization is designed to show managers that appraisal interviews can help them to better understand and address the needs of their staff. They offer managers a golden opportunity to open communications lines, to identify problems and possibilities, to motivate staff and improve performance. But beware! The mishandling of such interviews can create the very opposite effect. In this program, three inept managerial characters show how an appraisal interview should be conducted. The first never prepares or makes time for the interview, the second is too fond of the sound of his own ranting and the last manager refuses to make any criticism for fear of creating bad feeling. Understandably the poor employee who is subjected to these face-to-face farces becomes disenchanted, baffled and alienated. Then, using the analogy of the distraught interviewee's medical check-up to highlight each manager's mistakes, the video illustrates exactly how an appraisal should be handled.